1.    How do I create an account on your site? 
   You can either click the “register” button at the top-left of every page, or just go through the checkout process as normal, then you will be prompted with the Login/Register page. By creating an account and saving your info, you will be able to:
Checkout faster Review past order details Get updates on prices and promotions 
 
2.    How do I place an order? 
    Find the products you want to buy by searching or browsing G2by.com. Then, click on the "Add to Cart" button next to the product. This will add the product to your "Shopping Cart" and it will appear in the shopping cart content. When you are done, click on the Checkout button in your Shopping Cart and you will be taken to the online order forms.
  Complete each of the order forms accurately including payment information and your character`s name. You must make sure that the character name is 100% accurate or we will not be able to deliver the items to you.
3.   How do you ensure our account security from being banned? 
   Since many game players have experienced banning only because of buying gold in game, it is so easy to trace the trade history and judge if it is real world trading. “Gold” is so sensitive and dangerous. However it is impossible to trace item trading due to the fact there are 2,000+ tradable items in the game. We get them all for sale, this is just how we conduct our business and care about our customers.
  Not only this, we have several delivery options for you to choose to make sure your account will be not affiliated with our account, so even though we are banned, you can still get away with it, because you are not related with us for any reason. 
  Therefore we are proud to announce BUYING FROM US IS ABSOLUTELY SAFE! 
   Please contact our Live Chat for more delivery details when you want to pick up.
  Just relax and enjoy your purchasing here!
4.    What if I type a wrong character name when I place the order? 
   You will need to contact our Live Chat as soon as possible, and provide the other information when you place the order. We will deliver the items to the new character that you specified after the verification. And also please make sure to fill the right information when you make your next order. 
5.    When and how do I receive my order/item? 
   All orders will be ready for delivery within 12 hours. ISK is usually transferred instantly to the character you specify, items get delivered via the contract system. Typically we list the contracts in Jita, but can accommodate you in any system with 0.5 - 1.0 security rating, simply write down the desired system or station in “Add Comments about Your Orders” blank. 
6.   How do I collect my contract, I can`t find my items? 
    Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites such as amazon.com, eBay and of course IGE. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide. 
7.    Do you accept other payment method except PayPal? 
    We currently only accept payment via PayPal, however we will bring more payment option in the future for your convenience, like VISA or MasterCard.
8.    Why my order is on hold? 
   When we receive notification from PayPal that the payment related to this account is FRAUDULENT, we will put the order on hold, and the hold on that order and account is permanent and cannot be appealed.  
9.  What is a pending E-Check? Will my order be processed before it clears? 
   When using Paypal, an E-Check is usually created when a payment is sent from an unverified Paypal account when there isn’t enough funds in the Paypal account to cover the amount of the order. Paypal proceeds to contacting the bank to verify that the funds are available and this can cause a 3 or 4 day delay. The order will be processed only after the E-Check is cleared.
 

1. We use a soft to log in your account and your password will be safe. Nobody can see it!
    
2. We professional levelers will by no means take your gold and items away. Provided you lost your gold and items during our leveling timeframe, we will compensate you under the condition that it’s our fault that leads to the stealing.
    
3. we won`t take any responsibility for the accidents happened in the leveling process such as password change and missing gold
    
4. Provided your account got banned by accident during the leveling timeframe, you have the duty to find your account back. It’s certain that you can get it back at your insistence. We will offer you some assistance referring how to get it back. But if you still can’t find it back, the only reason for this is your improper registration information for your game account. We can neither redeem for the closure nor refund you the remaining money. We can continue to level for you to the level you ordered to immediately after you get your account back.
    
5. We often keep silent and act as AFK when other players send a tell to you. We never use bots or macros since game masters will crack down on such foolish actions.
    
6. If you want us to stop your order permanently in the middle way, we will not refund you the remaining money. And if we finish your order ahead of schedule, we will not refund you the money either, for we have allocated the same labor force accordingly.
    
7. Provided we are unable to commit ourselves on completing your order for some irresistible factors, you can get your remaining money back after subtracting the bank fees.
    
8. During our leveling timeframe, you keep the right to access your account as long as you had to, but you should inform us in advance before you log in and be sure not to log in too frequently. Or else, the delay of your order will wholly rest with you.
    
9. We will compensate you under the following circumstances when we didn’t finish your order on time, your gold or items lost because of us, or you don’t get what we promised to you.
    
10. The agreement will expire when we complete your order. It would be advisable for you to change your password after you receive our completion report. If you don’t change it, you will bear the responsibility for the potential further troubles.
     
11. Supposing there were some conflicts between the two parties. We should deal with them in a friendly and reasonable way.

We are proud to be the first to introduce a Protection Plan for your World of Warcraft account that is being power-leveled by us. This plan is currently being offered for selected power-leveling packages only.
 The terms for this plan is simple and it is aimed at protecting your character that is being power-leveled from getting banned. 

What the plan covers:

Account closure resulting for powerleveling the character. Once your account is confirmed banned, we will send you a CD key and TBC key (if applicable) so you can create another character for us to continue leveling.  

Compensations

  1st banning:

      1x WOW CD key
      1x Expansion key (if your account originally has expansion)

• We will work on the newly created character until the desired level of the order
• Duration for the order will lengthen as we might reduce our leveling time per day.

   2nd and subsequent bannings:

          1x WOW CD key
          1x Expansion key (if your account originally has expansion)

• We will work on the newly created character until the desired level of the order
• Duration for the order will lengthen as we might reduce our leveling time per day. 

Terms and Conditions:

1. The Protection Plan only covers account closure resulting from power-leveling of the character
2. This Plan is only available for a few selected WOW power-leveling packages. More will be added in the future.
3. If proven that reason for account closure is due to actions of account`s owner, the Protection Plan will be voided. There will be no compensations and premiums will not be refunded.

Q&A:

1. After my account is banned, can I get a refund instead of you continuing with the leveling?
   Yes. If you would prefer that, we will partially refund your order (minus premium) and compensate you with a WOW CD key and TBC key if applicable.
    
2. Does the plan cover the value of the other characters in the account that has been banned?
   No. The Protection Plan only covers the character that is being powerleveled and therefore, we always recommend that you always submit a new account for leveling.
    
3. If my account was never banned during the course of leveling, do I get my premium back?
   No. Premiums will not be refunded unless an order was canceled before work starts.
    
4. Is signing up for this plan compulsory?
   No. You will get an option to add this plan to you.

1. We use a soft to log in your account and your password will be safe. Nobody can see it!
    
2. We professional levelers will by no means take your gold and items away. Provided you lost your gold and items during our leveling timeframe, we will compensate you under the condition that it’s our fault that leads to the stealing.
    
3. we won‘t take any responsibility for the accidents happened in the leveling process such as password change and missing gold
    
4. Provided your account got banned by accident during the leveling timeframe, you have the duty to find your account back. It’s certain that you can get it back at your insistence. We will offer you some assistance referring how to get it back. But if you still can’t find it back, the only reason for this is you.

When you found satisfaction commodity, then click “purchases immediately” after pays money successfully, click (fast transaction channel button)

A:Why should I buy on Gamegold?
1:Welcome to gamegold to experience the pure manual production gold,WOW-US and WOW-EU we have about 50000000G .make order and trade is safe for your account .Gamegold is the most secure place for players to buy and sell MMO game assets
2:More cost-effective transaction: buy the game products and gold from g2by,it will let your character become more strong in the game ,gamegold offer the best service to you and 100% safe .g2by guaratee you your payment and your order with unparalleled protection.g2by aslo can offer the fast delivery if we cant will refund you full amount.
B:How do I make a purchase?
1:Making a purchase on gamegold is safe and easy
2:Click “Buy Now” to place an order once you have found a For Sale Offer you would like to purchase. You’ll be guided through the fast, FREE, and easy gamegold order Verification processes as required
3:Securely send your payment to gamegold.After the payment sucessful please pay attention on your paypal email ,we will send a order confirm letter to your paypal email in 5mins,if you have no please contact our live chat in time ,we will help you finish the order and let you get the gold in time .when you got all your orders please contact the live chat for confirm .
C:Why do prices change all the time?
1:Every day we have the special people to count the whole market price, figures out the cheapest price opening preferential benefit special price sale, lets all buyer experience fast low price transaction.Look like the securities trading to be the same, in product price‘s fluctuation main basis market‘s supplies and demand change of situation‘s changes.
D:After I complete the payment, when does g2by deliver goods?
1:Completes the payment in the buyer, the gamegold success receives the loans and after the confirmation, please do contact with our onpine live chat to take through our fast trades channel to complete your order .
2:On the gamegold majority transactions, we can complete the order within the promise time , also will have the minority trade fair possibly complete after the promise time. In this kind of few situations, gamegold will according to the actual situation to make the compensation, if will be the gamegold folk remedy reason we will compensate the purchase quantity 1%-10%. If is the buyer cant contacted or not pass our confirm we will refund all amount.
3:We in following working day automatic reduction buyer refunding money.

Q:How to place an order with us?
A:Step 1. To place an order with us, first visit our website at www.G2by.com  Step 2. Select the game you prefer, and then choose the server you wish to browse by clicking it from the menu on the left   hand side.
  Step 3. To purchase currency, simply select the quantity you wish to buy from the pull down menu and click "add to cart".   You may also wish to buy smaller amount of currency than what we listed on our website by entering the quantity yourself on   the bottom of the specified web pages and click "add to cart".
  Step 4. When you have added the items to your cart, you will be advanced to next information stage. Fill in the appropriate   details concerning the delivery time and character information.
  Step 5. After completing the information page, check the ’I accept the terms and conditions’ box and click submit. *Our   payment platforms is currently Paypal . After choosing the method of payment you will be forwarded to the appropriate area   after clicking ’Check out’.
  Step 6. You will now be forwarded to the payment confirmation page. Once you are satisfied with your shopping cart as well   as your delivery information, you may click "proceed to Paypal" to make the payment. If you think the order information is   inappropriate, you may also like to go back to the previous order information page to edit your shopping cart and the   delivery information.
 

Q:How do I check on the status of my order?
A:To check on the status of your order, click the “Check your order???link on our site and then submit the item number and the character name information on the search form. You may also check on the status of your order in your own independent user control panel. 

Q:How to pay with Western Union?
A:Step One: Go to your nearest participating Western Union Agent Location. If you’re in the following countries, you may use your credit cards to make Western Union payment online: Austria, Canada, Germany, France, U.K., Ireland, Netherlands, New Zealand, Australia, Sweden, U.S., Norway. For more detailed information, please visit the official Wester Union website at www.G2by.com
Step Two: Request and fill out the Blue Form.
Once you have obtained the Blue Form from the Western Union Agent, you must fill out the appropriate information. Please ensure you include your full name, address, and phone number on the Western Union form when you visit your Western Union Agent.
The billing information As following :
First name: Emily
Last name: Dale
City: Albany, State: NewYork(NY), Country: US.
Step Three: Come to our live help with your Money Transfer Control Number (MTCN). Once you have made the payment, you will be given a unique transaction identification number known as Money Transfer Control Number (MTCN). This is your confirmation of payment which you will need to quote when coming to Live Help.

Q:How do I open an account in Paypal?
A:To open an account in Paypal, simply visit www.paypal.com. From there you can click on the ’sign up’ button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.

 

Q:How do I verify my Paypal account?
A:The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.